Create a Customized Background Image for your Cisco 7970 Phone

Complete these steps to create a customized background image for a Cisco 7970 IP Phone on Cisco CallManager Express:

  1. Use an image manipulation program of your choice to create two Portable Network Graphics (PNG) files for each image:
    • Full size image—320 pixels (width) by 212 pixels (height)
    • Thumbnail image—80 pixels (width) by 53 pixels (height)

    The size ratio of these two images is 4 to 1.

  2. Use a text editor to edit the List.xml file.The List.xml file can include up to 50 background images. The images are in the order that they appear in the Background Images menu on the phone. For each image, the List.xml file contains one element type, called Image Item. The Image Item element includes these two attributes:
    • Image—The uniform resource identifier (URI) that specifies where the phone obtains the thumbnail image that appears on the Background Images menu on a phone.
    • URL—The URI that specifies where the phone obtains the full size image.

    This example shows a List.xml file that defines one image. The required image and URL attributes must be included for each image. In this example, TN-velara.png is twenty-five percent of the original full size image of velara.png.

    <CiscoIPPhoneImageList>
    
    <ImageItem Image="TFTP:Desktops/320x212x12/TN-velara.png"
    URL="TFTP:Desktops/320x212x12/velara.png"/>
    </CiscoIPPhoneImageList>
  3. Place the new .png files and List.xml that you created in the tftp folder on the TFTP server.This is the folder name if you use the TFTP server that runs on Cisco CallManager:
    C:\Program Files\Cisco\TFTPPath
  4. Use this command to move the List.xml and .png files to the Cisco CallManager Express Flash one-by-one:
    copy tftp flash:Desktops/320x212x12/

    This next output is of the command when the transfer of List.xml to the Cisco CallManager Express Flash from the TFTP server occurred. In similar manner, copy the TN-velara.png and velara.png from the TFTP server to the Flash.

    CME-CUE#copy tftp flash:Desktops/320x212x12/
    Address or name of remote host []? 172.16.1.1
    Source filename []? List.xml
    Destination filename [Desktops/320x212x12/List.xml]?
    %Warning:There is a file already existing with this name
    Do you want to over write? [confirm]
    Accessing tftp://172.16.1.1/List.xml...
    Loading List.xml from 172.16.1.1 (via GigabitEthernet0/1): !
    [OK - 251 bytes]
    
    251 bytes copied in 0.948 secs (265 bytes/sec)

    After the loading process completes, the Desktops/320x212x12 directory on the Cisco CallManager Express Flash contains List.xml and all .png files. The output of the dir command is shown here:

    CME-CUE#cd flash:
    CME-CUE#cd Desktops
    CME-CUE#cd 320x212x12
    CME-CUE#dir
    Directory of flash:/Desktops/320x212x12/
    
        3  -rw-      120049   Jul 3 2008 11:20:42 -05:30  velara.png
        4  -rw-         251   Feb 4 2009 06:09:14 -05:30  List.xml
        5  -rw-        8947   Jul 3 2008 11:22:06 -05:30  TN-velara.png

    Note: If the Desktops/320x212x12 directory is not found, you need to create a folder in that name using the mkdircommand. Some flash file systems do not allow creating a directory with the mkdir command.

    CME-CUE#mkdir flash:Desktops/320x212x12

    Note: In that case you need to backup the flash content and format the flash using the format flash: command, and make a Class C Flash file system.

  5. Add the appropriate tftp-server commands on the Cisco CallManager Express configuration to load List.xml and all .png files.
    CME-CUE(config)#tftp-server flash:Desktops/320x212x12/TN-velara.png
    CME-CUE(config)#tftp-server flash:Desktops/320x212x12/velara.png
    CME-CUE(config)#tftp-server flash:Desktops/320x212x12/List.xml

    Note: Use the debug tftp events command to find out which file the phone searches for when the backgound selection button is pressed on the IP phone.

  6. Complete these steps to load a new background image on the Cisco 7970 IP Phone:
    1. Press Settings.
    2. Select User Preferences (choice 1).
    3. Select Background Images (choice 2).
    4. Download and display the reduced images as thumbnails.
    5. Select the image and press Save.

Customized Background Image for a Cisco 7970 IP Phone on Cisco Unified Call Manager Express

Complete these steps in order to change the background image of your 7970 Cisco IP Phones registered to Cisco Unified Call Manager Express (CUCME):

  1. Create your background image as per the size mentioned here. In CUCME you can have the Full image size as:
    • 320 pixels (width) and 212 pixels (height)
    • 320 pixels (width) and 216 pixels (height) (This is a new feature in CUCME)
  2. Create an XML file and save it as List.xml. Because this file is case-sensitive you can also follow the same steps for CME as mentioned in step 2 above. This is a sample List.xml file:
    <CiscoIPPhoneImageList>
    
    <ImageItem Image=”TFTP:Desktops/320x212x16/TN-NantucketFlowers.png” URL=”TFTP:Desktops/320x212x16/NantucketFlowers.png”/>
    
    </CiscoIPPhoneImageList>

    Make sure to match the correct directory path and the image name. The “TN-NantucketFlowers.png” is the thumbnail image and “NantucketFlowers.png” is the full size image.

  3. Check if there is a directory on flash, such as Desktops/320x212x16. If not, login to the CUCME and create the necessary directories.
    C3825-ORIG#mkdir flash:Desktops
    C3825-ORIG#mkdir flash:Desktops/320x212x16
  4. Place the background files (both thumbnails and full size) and list.xml inside the tftp server.
  5. Copy the *.png files and list.xml across to CUCME flash from the tftp server.
    copy tftp://10.10.210.5/List.xml flash:Desktops/320x212x16/List.xml
    copy tftp://10.10.210.5/small.png flash:Desktops/320x212x16/TN-NantucketFlowers.png
    copy tftp://10.10.210.5/small.png flash:Desktops/320x212x16/NantucketFlowers.png
  6. Enter these commands in order to make the router as a TFTP server:
    tftp-server flash:Desktops/320x212x16/List.xml
    tftp-server flash:Desktops/320x212x16/TN-NantucketFlowers.png
    tftp-server flash:Desktops/320x212x16/NantucketFlowers.png

    This is a sample:

    C3825-ORIG#show run | sec tftp-server
    tftp-server flash:/Desktops/320x212x12/List.xml
    tftp-server flash:/Desktops/320x212x16/List.xml
    tftp-server flash:/Desktops/320x216x16/List.xml
    tftp-server flash:/Desktops/320x212x16/CampusNight.png
    tftp-server flash:/Desktops/320x212x16/CiscoFountain.png
    tftp-server flash:/Desktops/320x212x16/CiscoLogo.png
    tftp-server flash:/Desktops/320x212x16/MorroRock.png
    tftp-server flash:/Desktops/320x212x16/NantucketFlowers.png
    tftp-server flash:/Desktops/320x212x16/TN-CampusNight.png
    tftp-server flash:/Desktops/320x212x16/TN-NantucketFlowers.png
    tftp-server flash:/Desktops/320x212x12/CampusNight.png
    tftp-server flash:/Desktops/320x212x12/CiscoFountain.png
    tftp-server flash:/Desktops/320x212x12/Fountain.png
    tftp-server flash:/Desktops/320x212x12/MorroRock.png
    tftp-server flash:/Desktops/CiscoFountain.png
    tftp-server flash:/Desktops/320x216x16/CiscoFountain.png

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